SHIPPING

We have many years of experience in posting bonsai. We take great pride in our quality and preparation for the shipping process so rest assured that your tree will be packaged carefully and securely for postage. We generally treat plants with Seasol a day prior so they are more able to cope with stresses like heat, drought, and frost. We currently use Australia Post Express. We post trees on Monday’s only to avoid the plants stay in the box for any extra time over the weekend. Any orders placed after 12 midday Monday will be dispatched the following week Monday. Orders received during the weekdays are sent out on the following Monday.  

 

Under some circumstances such as severe weather, limited flights, or increased parcel volumes to name a few, Australia Post may experience delivery delays. This applies to the traditional busy festive season as well. Rest assured we water our plants well before the day of preparation for postage and with Express depending on your location it generally takes 1-3 days to QLD, NSW, ACT, SA, and next day delivery for VIC.  

 

Contact us if you require hand delivery on a certain date and we may be able to assist you. Hand delivery service starts from $50 or more depending on the location.

Click and collect welcome.

 

Once an item is posted we will email your Australia Post tracking number for your convenience.  

Your question is important to us so please feel free to call or email us if you have any queries.

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